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Sports - xForgotten login details

Reset your password or username using the steps below, depending on how you access our site.

Desktop software

Open our software and go to:

  • Login → Forgot password?

To watch an instructional video (in English only), hit the play button.

Mobile app

Open our app and tap 'Forgot password?'

To watch an instructional video (in English only), hit the play button.

Website

Open our website and under 'Login', select 'Forgot password/username?'

Next, enter your username or registered email address and submit your reset request. You'll then receive an automated email with further instructions.

If the steps above don't work, contact us, and we can help you further.

Important information

To protect the integrity of our games and the security of players' accounts, it is not allowed to open a new account if you have forgotten your password.

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