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Self-imposed deposit limit feature and how it works

Limiting the amount you deposit daily, weekly, or monthly lets you enjoy our games responsibly and manage how much money you spend while playing.

How do self-imposed deposit limits work?

The self-imposed deposit limit is accumulative. The limit will consider any transactions you've made in the last 24 hours, 7 days, or 30 days (depending on the limit period you choose). For example:

  • For a daily limit: if you deposited $10 in the past 24 hours, you will be $10 into your new limit.
  • For a weekly limit: if you deposited $10 within the last 7 days, you'll be $10 into your new limit.
  • For a monthly limit: if you deposited $10 within the last 30 days, you'll be $10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see the details and the transactions you've made during the last seven days, go to the Cashier and select 'History'.

If you haven't set any self-imposed deposit limits, it's possible that you've reached the maximum deposit limit for the payment method you're trying to use.

How do I set up a limit?

Apply a deposit limit to your account by following the steps below:

Desktop
  1. Tools
  2. Responsible Gaming
  3. Restrict Deposit Limit

Below is a video showing you how to set up the limit step by step:

Mobile App
  1. Account
  2. Responsible Gaming Settings
  3. Restrict Deposit Limit

Below is a video showing you how to set up the limit step by step:

To access this via our website, click on the button below:

Setting Deposit Limits

If you're purchasing or using our Play Money chips, the amount you spend will count towards your deposit limits.

How do I increase, lower, or remove the limit?

If you want to increase, lower, or remove a deposit limit, you can do so once the current limit expires. As part of our company policy, daily and weekly limits run for seven days, and monthly limits run for 30 days.

Once this time has passed, follow the paths described above and then enter a new increased or lowered limit amount, or select 'Remove Limit'. It will take 24 hours before your new limit is approved. Lowering the limit will take effect immediately.

Can I reverse a deposit limit once I've applied it to my account?

No. When a self-imposed deposit limit is applied, it can't be reversed or canceled until the limitation period has expired. As part of our company policy, daily and weekly limits run for seven days, and monthly limits run for 30 days.

Once this period has passed, you can remove the limit by selecting 'Remove Limit' under the 'Responsible Gaming' section of your account.

What's the difference between a deposit limit and a buy-in limit?

 

The deposit limit affects how much you can deposit.

The buy-in limit affects your capability to register in tournaments and participate in cash games. Players can use a buy-in limit to set the maximum amount that they can spend weekly at tables. This limit includes all cash game and tournament buy-ins,re-buys, and add-ons. Once you have reached this limit, you will be unable to join any games or register into tournaments even if you have funds available in your account.

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